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NOT HAPPY With Muzzys Performance Products 10 years 2 months ago #4293

  • kza13
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Ahh it seems my luck holds, just like the air filter saga, I saw the post on here about the new fan and thought "what a great idea", that will help the old girl cool off in our hot Aussie summer, so I got onto their site, found the fan and ordered one, the postage was ridiculous, but where else can you get one?, I waited a few weeks after getting the order confirmation and sent an e-mail asking if perhaps there might be a tracking number so I could find out where in the world it might be, here was the reply (mind you they took the payment quick enough):-

Hello Peter,

We are processing your order for the Aluminum fan blade, but wanted to inform you that the fans blades are a few months from being produced.
If you choose to wait, I will continue with the order. If you have a different way to go please advise me so I can cancel for you.

Thanks!



Please Advise.

Thanks!

--
Rusty Trefry
Sales Representative
Muzzys Performance Products
541-385-0706 x106
This email address is being protected from spambots. You need JavaScript enabled to view it.

Needless to say they could of informed me weeks ago, even just after they took the payment, but they only informed me of the delay after I asked where it might be or if it was posted. I have told them to continue with the order as I do want one, but it seems to me that some of these companies just want your money and have no thought as to letting the customer know what is going on. I have found that even though the Chinese make and supply some cheap stuff, at least they are quick to tell you when your order is posted and seem to be concerned as to wether or not your happy with the product, ok had my whinge, time for another cuppa to calm down :-), cheers
after tuesday even the calendar goes WTF
1979 KAWASAKI Z1300 A1 WITH A DJP SIDECAR
Frame No: KZT3OA003911
Engine No: KZT3OAE004153
Location: Queensland Australia

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NOT HAPPY With Muzzys Performance Products 10 years 2 months ago #4297

  • RickG
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Yeah the annoying thing is not telling you what is going on.
I had a big surprise a few months ago while buying tyres from USA and the guy told me they would be a week or so late because of late delivery his end and said they he would not process the credit card payment till they were ready to be shipped and that time it would not have mattered if it was 6 weeks late.
Live your life so that the Westbro Baptist Church will want to picket your funeral
Z1300 A1 x 2

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NOT HAPPY With Muzzys Performance Products 9 years 10 months ago #5676

  • KEZZ
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Hey,Muzzy stuffed me around as well,so with typical AUSSIE FINESSE,told them to please cancel the order.Went with an alternative cooling arrangement.Works a treat,and retained the OE fan.Kezz.

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NOT HAPPY With Muzzys Performance Products 9 years 10 months ago #5677

  • KZQ
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Hi Pete,

Muzzy's located right here in Bend, OR. If a personal visit would help I'll give 'em one. :evil: :evil: :evil: :evil:

Bill
1947 Indian Chief, 1968 BSA Shooting Star, 1970 BSA 650 Lightning, 1974 Kawasaki W3, 1976 KZ900 A4, 1979 KZ750 B4, 1979 KZ750 B4 Trike, 1980 KZ550, 1981 KZ1300, 1982 KZ1100 Spectre, 1985 Kawasaki ZN1300, 1987 Yamaha Trail Way, 2000 Honda Valkyrie Tourer, 1981 GL 1100, 2009 Yamaha RoadLiner S

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Last edit: by KZQ.

NOT HAPPY With Muzzys Performance Products 9 years 10 months ago #5679

  • kza13
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I did hear back from them ages ago, they told me it would be at least 3 months before they would be making the 1300 fans, if I would like to cancel the order and get a refund they could do that, I thought "what the heck, where else can I get one ??, no where !!!", so told them i'd wait. Sent them an e-mail a few days ago, just to touch base so to speak, to find out how things are going, here is my e-mail and their reply, seems it's a "don't contact us, we'll contact you" type reply ....

Hello Rusty,
Just touching base again, wondering how my order for the fan is going,
will it be early in the new year ?, thanks again, cheers Pete.

Order Number: 2345-5008-2428
Order Date: 2014-08-05 23:48:04

Peter
12-22-14
OR# 93129
Acc# 2946946

Muzzys will contact you when the fans become available. Please note Rusty is no longer with Muzzys if you have any questions please contact Curt@ 541-385-0706 ext-107 or This email address is being protected from spambots. You need JavaScript enabled to view it. Thank you
Curt Dorn
Sales Representative
Muzzys Performance Products
541-385-0706 x107
This email address is being protected from spambots. You need JavaScript enabled to view it.


Hope they are getting some decent interest from the bank from my payment for the fan and postage, at least I paid for it when the Aussie dollar was high :P
after tuesday even the calendar goes WTF
1979 KAWASAKI Z1300 A1 WITH A DJP SIDECAR
Frame No: KZT3OA003911
Engine No: KZT3OAE004153
Location: Queensland Australia

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NOT HAPPY With Muzzys Performance Products 9 years 10 months ago #5729

  • overholt6977
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Your probably way better off going with a Spal fan anyways they are a great company and I have use them for many pro
jects

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